So, what exactly does a Virtual Assistant (VA) do? Well, the answer to that question can vary quite a bit depending on who you're working with and what your strengths and interests are. But if we were to break it down to basics, VAs are all about providing administrative support to their clients, giving them the freedom to focus on what they do best.

For VAs working alongside Financial Planners, it's all about tackling those non-creative, yet oh-so-important tasks. Let's take a walk through some of the common tasks that keep us busy:

Paperwork Management:

• Much of a VA's time is dedicated to handling paperwork related to investment accounts and transactions. This entails meticulously filling out forms, ensuring timely processing by custodians, and navigating complex scenarios that may arise.

New Client Onboarding:

• VAs streamline the onboarding process for new clients. From sending out client agreements to setting up profiles in CRM systems and facilitating the completion of necessary documentation, VAs play a pivotal role in ensuring a smooth transition for clients.

Billing Administration:

• Managing monthly or quarterly billing is another vital task that VAs undertake. While advisors may retain oversight by approving billing files, VAs handle the preparatory work, easing the administrative burden.

Client Meetings Support:

• VAs often assist in scheduling and organizing client meetings. This may involve creating agendas, gathering relevant documents, and following up on action items post-meeting, ensuring seamless client interactions.

Workflow Development:

• Many advisors, especially those new to delegating tasks, rely on VAs to establish written procedures and workflows for their firms. VAs collaborate with advisors to document existing processes and integrate them into CRM systems, enhancing efficiency and consistency.

And that’s just the tip of the iceberg! 

The role of a Virtual Assistant extends far beyond mere administrative assistance. It embodies adaptability, efficiency, and a commitment to enabling clients to achieve their professional goals. As the scope of virtual assistance continues to evolve, VAs remain indispensable allies in navigating the complexities of modern business environments.